Shipping and Handling
We guarantee to ship your My Health Warehouse order as soon as possible! Our dispatch staff are hard at work, Monday to Friday (Also Sunday during peak times) to ensure your completed order is packed and shipped.
At the checkout, once you have selected “Australia” as your shipping destination, you will be presented with all shipping options available. Information on the specific services will be shown at checkout.
Which address can I provide?
If possible, it is best to provide:
- An address where you will be present to accept delivery (E.g. Work address).
- We also deliver to your home address but please keep in mind that if the receiver is not available, parcels are normally taken to the nearest post office or collection depot.
- You may include instructions at the checkout for your parcel to be left at the premises but please note that we cannot take responsibility for lost or stolen parcels if we are instructed to leave on site. Please be sure that it is safe to leave a package on premises before requesting this.
- Delivery instructions are a guide only and we cannot guarantee that any instructions provided will be followed by the delivery driver.
- Yes, we do deliver to a PO BOX address via Australia Post.
All orders are shipped from Perth, Australia. Standard estimate of delivery times vary between 2-7 business days depending on the destination.
Please see the table below for approximate transit times to metro areas across Australia. Please be aware that this is a guide only and transit times can vary and do not include our handling time which can be 1-2 business days. Additionally Please add 1 to 2 days for Country Orders. If you would like an exact transit time estimate, please use our contact us page to provide us with your postcode and order ID and we can provide you with a shipping timeframe relevant to your postcode.
City |
Standard Courier |
Express Post |
Melbourne |
3-5 Business Days |
1-2 Business Days |
Sydney |
3-5 Business Days |
1-2 Business Days |
Brisbane |
3-5 Business Days |
1-2 Business Days |
Adelaide |
3-5 Business Days |
1-2 Business Days |
Perth |
1-2 Business Days |
Not Required |
Hobart |
5-7 Business Days |
2-4 Business Days |
Darwin |
6-9 Business Days |
Not Available |
In some cases we may be awaiting on deliveries from a manufacturer to replenish stock levels in our store. We receive weekly deliveries and you may not notice any delays at all, however in some cases this may extend the dispatch estimate by a short time. If you like, please use our Contact Us form to ask about product availability.